Find answers to common questions about shopping on Locals.
How do I create an account?
Click on the "Register" button in the top right corner, fill in your details, and click "Create Account".
How do I place an order?
Browse products, add items to your cart, proceed to checkout, fill in your shipping address, choose a payment method, and place your order.
What payment methods are accepted?
We currently accept Cash on Delivery (COD) and online payments (credit/debit cards and UPI).
How can I track my order?
Go to "My Orders" from your account menu to see the status of all your orders. You will also receive notifications when your order status changes.
Can I cancel my order?
Yes, you can cancel orders that are in "Pending" or "Processing" status from your orders page.
How do I become a seller?
Go to "Become Seller" from your account menu, fill in the application form, and submit it for admin approval.
How do I return a product?
Contact the store directly or reach out to our support team within 7 days of delivery for return assistance.
How do I reset my password?
Click on "Forgot Password" on the login page, enter your email, and follow the reset link sent to your inbox.